Privacy Policy for West Side Marketing

Last Updated: [19th July 2025]

Welcome to West Side Marketing. This Privacy Policy explains how Steven Kukucka, operating as West Side Marketing (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our website, https://www.westsidemarketing.com.au , and engage with our marketing and design services.

We are committed to protecting your privacy and handling your personal information responsibly, in accordance with Australian privacy laws.

1. Who We Are

West Side Marketing is a sole trade business owned and operated by Steven Kukucka, based in Melbourne’s Western Suburbs, Victoria, Australia. We provide expert social media marketing, graphic design, and consulting services to small businesses and e-commerce startups across Melbourne and the East Coast of Australia/New Zealand.

2. Information We Collect

We may collect personal information from you in several ways, including:

• Information You Provide Directly:
  • When you use our “Contact Us” form: This may include your name, email address, phone number, business name, and any other information you choose to provide in your message regarding your project or query.
  • During consultations or service agreements: Information relevant to your business, marketing needs, design preferences, and project details.
• Information Collected Automatically (Website Usage Data):
  • As you navigate our website, we may collect non-personal information about your device, Browse actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how our website is used and how we can improve it.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Your Enquiries: To communicate with you regarding your questions, service requests, and provide quotes.
• To Provide Services: To deliver the marketing, design, and consulting services you have engaged us for, including project management and communication.
• To Improve Our Website and Services: To understand user behaviour, troubleshoot technical issues, and enhance the content and functionality of our website.
• For Internal Business Operations: For administrative purposes, record-keeping, and business analysis.
• To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.

4. Disclosure of Your Information

We will not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With Your Consent: When you give us explicit permission to do so.
• For Service Delivery: With third-party service providers who assist us in operating our website or delivering our services (e.g., website hosting, analytics providers), strictly on a need-to-know basis and under confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental regulation.

5. Cookies

Our website may use “cookies” to enhance your experience. Cookies are small data files placed on your device to help us track website usage patterns, remember your preferences, and improve functionality. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to legal obligations.

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact Steven Kukucka at West Side Marketing:

• Email: wsidemarketing@gmail.com
• Website: West Side Marketing